Rameen Store Policies

1. Privacy Policy

At Rameen Store, your privacy is our priority.

We collect customer information (such as name, email, address, and payment details) only for order processing, delivery, and customer support.
We do not sell, rent, or share your personal data with third parties, except service providers (such as courier and payment gateways) necessary to complete your order.
All transactions on our website are secured with industry-standard encryption.

2. Shipping Policy

Processing Time: Orders are typically processed within5-7 business days after confirmation.
Delivery Time: Domestic deliveries may take 5–10 business days; international deliveries may take 10–20 business days depending on location and customs clearance.
Shipping Charges: Calculated at checkout based on weight, dimensions, and destination.
Delays: Rameen Store is not responsible for delays caused by customs, courier services, or unforeseen circumstances (weather, strikes, etc.).

3. Return & Refund Policy

We want you to love your purchase!

Eligibility: Returns are accepted within 7 days of delivery if the product is unused, in original packaging, and in resellable condition.
Non-returnable Items: Customized, sale, or clearance items cannot be returned.
Process: To request a return, email us at [info@rameenstore.com] with your order number and photos (if applicable).
Refunds: Once the returned item is inspected and approved, refunds will be issued to your original payment method within 7–10 business days.
Shipping Costs: Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect.

4. Exchange Policy

Exchanges are allowed if the received product is defective, damaged, or different from your order.
Contact us within 48 hours of receiving the item to initiate the exchange process.

5. Cancellation Policy

Orders can be canceled within 24 hours of placing them.
If the order has already been processed/shipped, cancellation is not possible.

6. Terms & Conditions

All products are subject to availability.
Prices and product details may change without prior notice.
Rameen Store reserves the right to refuse service or cancel orders suspected of fraudulent activity.
By purchasing from our website, you agree to abide by these policies.

7. Contact Us

For questions, support, or concerns, reach us at:
📧 Email: [info@rameenstore.com]
📞 Phone: [+91-9997783245]
📍 Address: [Imam House, Eid Gah, Opp II College, Saharanpur – 247001 (UP) India]